Unit of Measure Error
If a customer has not enabled the Unit of Measure feature in Quickbooks, they will get an error message in the Web Connector. The error message will tell them the feature has not been enabled or is not available in this version.
Must be in single-user mode to enable this feature.
To enable unit of measure in quickbooks, complete the following steps:
1. In QuickBooks, go to Edit-> Preferences
2. In the left panel, select ‘Items & Inventory’
3. Select the Company Preferences tab
4. If not yet checked, click the ‘Inventory and purchase orders are active’ button.
5. Under Unit of Measure, click the ‘Enable’ button
6. Now select the ‘Single U/M Per Item’ and click Finish